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At TheBestLetters.com, every letter and certificate is custom-made and personalized for each customer. Because of this, all sales are final.

• We do not accept returns, exchanges, or cancellations once an order has been placed.
• Please make sure all personalization details (such as names, dates, city, custom messages and achievements) are entered correctly before completing your purchase.
• If there is an error on our part (such as a misspelling or printing mistake), please contact us within 7 days of delivery and we will gladly correct and replace the item at no additional cost.

We take pride in creating magical letters and certificates and ensure every custom order is made with care.

For any questions, please contact us at: thebestlettersinc@gmail.com.